Primrose Rehab in Nairobi — A Centre Built by Clinicians for Kenyan Families
Primrose Rehab and Wellness opened in 2018 in Thindigua, along Kiambu Road. We treat drug and alcohol addiction and the mental health conditions that often sit beneath them — and we treat the families around them.
Founded
Clients treated
100+ Google reviews
KMPDU facility
NACADA registered
National Authority for the Campaign Against Drugs
KMPDU Level 3B
Registered medical facility
SHA insurance accepted
Social Health Authority cover
4.7 stars on Google
Across 100+ reviews
KCPA member
Kenya Counselling & Psychology
Why we opened a rehab in 2018
Primrose was founded by clinicians who had spent years watching the same pattern repeat — families ringing around the city looking for a credentialed rehab, finding mostly custodial centres without medical oversight, and being asked to commit decisions about loved ones based on glossy brochures and unverifiable promises.
The brief was simple: build the rehab we would send our own family members to. That meant real medical licensing, a trauma-focused clinical model, the family in the room from day one, and a clinical team named in public so it could be verified.
“Treat the addiction and what’s beneath it, in one place, with one team. That was the whole idea.”
Since opening our doors in Thindigua in 2018, we have treated over 1,500 clients from across Kenya and the wider East African region. We’ve stayed deliberately small — under 30 beds — because the alternative is the conveyor-belt model that doesn’t work.
Four principles that decide what we do every day
These aren’t marketing values. They’re the ones we use to settle real arguments inside the centre.
Dignity, always
Addiction strips dignity. Recovery has to start by giving it back. Every interaction at the centre is built around that.
Clinical, not custodial
We treat addiction as a medical condition with a clinical answer — not a moral failing that needs containing.
Honest with families
If something isn’t working, we say so. We don’t quote success rates we can’t substantiate, and we don’t promise outcomes that aren’t ours to promise.
Family is the system
You can’t treat a person in isolation and discharge them back into the same household. The family is always part of the work.
Milestones that built the centre
Primrose Rehab and Wellness opens its doors
Founded in Thindigua, Kiambu Road, Nairobi, with a small clinical team and a clear thesis: residential addiction treatment delivered to a medical standard, with the family inside the programme.
Licensed as a KMPDU Level 3B medical facility
Met the Kenya Medical Practitioners and Dentist Union standard for an in-patient medical facility — meaning we can run a medically supervised detox, not just provide a bed.
SHA insurance accepted
Began accepting cover under Kenya’s Social Health Authority, expanding access for working families with formal insurance.
Awareness platform expansion
Public awareness work — YouTube, Facebook, the blog — scaled up alongside treatment, on the conviction that prevention is part of the job.
Who licenses, audits, and recognises Primrose
Every certificate is verifiable with the issuing body. Click through and check.
NACADA
Registered and audited annually. National Authority for the Campaign Against Drugs.
KMPDU Level 3B
Licensed in-patient medical facility under the Kenya Medical Practitioners and Dentist Union.
SHA
Accredited provider under the Social Health Authority. SHA cover accepted for eligible cases.
KCPA
Our psychology team is registered with the Kenya Counselling and Psychology Association.
Visit, ask, or just talk it through
If you’d like to tour the centre, meet the team, or just talk through whether Primrose is the right fit for someone you love — we’d be glad to. Tours are by appointment.
Available 24/7. Confidential. Free initial consultation.